Reminders and thank-you emails

Under Settings › Notifications:

Reminder timing (every plan). Pick when customers get their reminder email: from 1 hour to 2 days before. It applies to bookings made or moved after you change it.

Thank-you email (paid plans). Turn it on to send one short email after each visit, 1 hour to 2 days after it ends. It thanks the customer in your name, with your own text if you write some, a button to your review page and a link to book again.

To get your Google review link: in your Google Business Profile, choose Ask for reviews and copy the link. Any https link works, such as Trustpilot or Facebook.

No thank-you is sent if the booking was cancelled, moved to another time (a new one is planned for the new time), or marked as a no-show. Turning the email on also covers bookings you already have; turning it off stops the ones not yet sent.