Help center
Short guides for business owners, their teams and their customers.
Getting started
- Get your booking page liveCreate your account, set up your business and share your booking link in about ten minutes.
- Use SchedNext on your phoneAdd the dashboard to your home screen so it opens like an app.
- Add booking to your websiteShow your booking page inside your own website, or add a Book now button.
Services, hours & rules
- Services, buffers and pricesSet what customers can book, how long it takes and the time you need between appointments.
- Working hours, days off and time offWeekly hours, split shifts, one-off days off and blocked time — and how timezones work.
- Booking rules and cancellation policyMinimum notice, how far ahead people can book, and when customers can still cancel or reschedule online.
- Connect your other calendarsBlock times that are already busy in Google Calendar, Outlook or Apple Calendar, and see bookings in Google Calendar.
- See bookings in your own calendarSubscribe to your SchedNext bookings from Google Calendar, Apple Calendar or Outlook.
Running your day
- Your calendar and appointmentsDay, week and list views, and how to complete, mark as no-show, cancel or move an appointment.
- WaitlistLet customers ask to be told when a full day opens up.
- Customers, notes and privacy requestsCustomer records, private notes, and how to export or erase someone's data.
- Repeating bookingsLet customers book a series, like every two weeks for three months.
- Clear a dayCancel all bookings on one day at once, tell customers why, and block the day.
Team & account
- Invite your teamGive staff their own login, choose roles and remove access.
- Logo, colour and languageMake your booking page look like your business and speak your customers' language.
- Plans and billingWhat SchedNext costs and how to manage your plan.
- ReportsSee how many bookings you had, what they were worth and when you're busiest.
For your customers
- Booking, changing or cancelling an appointmentHelp for customers booking with a business that uses SchedNext.
- Reminders and thank-you emailsChoose when reminders go out, and send a thank-you with your review link after each visit.
- Booking questions and service areaAsk customers what you need to know, and only take bookings where you work.