Waitlist

When a day is full, customers can tap Join the waitlist on your booking page and leave their name, email and the date they want.

If a booking on that date is cancelled or moved, and the service really has a free time again, the first three people waiting get one email saying a time opened up, with a link to your booking page. Whoever books first gets it — we don't reserve the time, so the waitlist never blocks other customers. Each person is emailed at most once per date.

See who's waiting under Customers → Waitlist, and remove entries there. To turn the waitlist off, untick Offer a waitlist in Settings → Booking rules.