Your calendar and appointments

Open Calendar. Switch between Day, Week and List at the top, and filter by team member. On phones the calendar opens on the day view.

Tap an appointment to see the customer's details and notes (for mobile services, the address is usually in the notes), and its history.

Actions

• Mark completed — after the job is done.
• No-show — the customer didn't turn up. This feeds the no-show rate on your Overview.
• Cancel — you'll be asked for a reason; the customer gets a cancellation email.
• Move — pick a new date and time. We check it's free (including buffers) before moving it, and the customer is emailed the new time.

Emails we send for you

When	Who gets it
New booking	The customer (with a link to manage it) and you
24 hours before	The customer (a reminder with the same link)
Moved	The customer and you
Cancelled	The customer, and you if the customer cancelled

New-booking emails go to your notification email (Settings → General) or, if that's empty, to the owners and admins.